Account and Order Data
No email address is required to create an account; a username and password are sufficient. The account system processes usernames, password verification information, subscription status, and data usage for login verification, subscription delivery, and allowance calculations. An email address is optional. If a user provides one in a support ticket, it is used only to handle that request and is not a condition of registration.
Order records include the selected plan, amount, payment status, transaction reference, and refund status. They are used to verify payments, deliver subscriptions, and resolve billing disputes. Support ticket content is used to investigate issues; before submitting screenshots, please conceal passwords, unrelated information on payment receipts, and complete subscription links.
No-Logs Approach and Connection Handling
This service does not record which websites users visit, store browsing histories, lists of visited destinations, or communication content, or build activity profiles linking accounts to destination websites. Plan data usage is used for billing and allowance checks, not to reconstruct browsing activity.
Temporary session state needed to establish and forward connections is processed only while a connection is active and cleared when the session ends. It is not retained as a long-term connection log. Troubleshooting relies mainly on aggregated operational information and materials users choose to submit; detailed connection records that can be linked to users' destinations are not continuously retained.
Records used for website login protection and order verification are account security data and are handled separately from activity on international routes. The no-logs approach does not mean that account, payment, or user-submitted support ticket information is never processed.
Visit Analytics and Local Storage
Visit analytics on the marketing website help us understand page visits, referral sources, and button usage so we can improve content and identify page issues. Analytics are not used to record websites visited through international routes and should not contain passwords, subscription credentials, or support ticket text.
Cookies, when used, support session recognition, security checks, or visit analytics. Local storage retains login state, language preferences, and necessary interface settings; it is not used to store browsing content. Clearing browser data may sign you out or reset preferences, but it does not automatically delete server-side account and order records. On shared devices, sign out and clear local login data when finished.
Third-Party Payments and Data Disclosure
Supported payment methods are Alipay / WeChat Pay / USDT. Payment confirmation or transfers are handled by the relevant third-party channel; this service receives the transaction reference and result needed to verify an order. Each third party's own rules govern its handling of payment pages and transaction information. On-chain transaction information may also be publicly accessible.
This service does not sell personal information. If data must be provided to deliver the service, resolve a dispute, or meet applicable legal obligations, only information relevant and necessary for that purpose will be provided. For payment issues, submit the order reference through an account support ticket; do not submit your payment account password.
Data Retention and Deletion Requests
Account and subscription information is retained for as long as necessary to provide the service. Order, refund, and dispute records are retained for as long as necessary for settlement, dispute resolution, and applicable legal requirements. Analytics information is deleted or aggregated after analysis, and support ticket materials are cleared after the request and any necessary review are complete; they are not kept indefinitely.
Users can sign in to the panel and use account support tickets to request access to, correction of, or deletion of their information, and specify the data involved. Account ownership will be verified before processing. Deletion may affect login, subscription recovery, and after-sales verification; records that must be retained by law will have their use restricted. Residual information in backups is cleared through normal rotation and is not used to resume routine processing.
Policy Updates and Request Handling
This policy will be updated if data purposes, processing methods, or applicable requirements change, and the updated month will be shown at the top of the page. Changes affecting important rights will be announced on the website or in the user panel. If a new processing purpose requires authorization, it will be explained separately and the appropriate authorization obtained.
Submit privacy questions and data-related requests through an account support ticket. Describe your request and any relevant order or account details; do not include sensitive information unrelated to the request. See the Terms of Service for service usage and refund rules.